Parva Delivers Successful E-Invoicing Transformation for a Global Insurance Company

The insurer managed high volumes of B2B, B2C & B2G invoices across 8+ systems and multiple geographies. The directive 2014/55/EU and the European standard EN 16931 state that, by 2030, traditional paper and PDF-based processes must be replaced with electronic invoices.  These regulations required structured data formats, real-time or near-real-time reporting, and integration with national platforms or networks (such as Peppol-based systems). Failure to comply risked penalties, disrupted cash flows, and reputational impact in a sector where accuracy and audit readiness are paramount.

The insurer already ran an RFP and chose a new vendor that would have been used across all the different countries.

Key pain points included:

• Multiple finance software used around the organisation
• Need for scalable integration with multiple tax authority platforms
• Tight timelines driven by country-specific mandates
• Each country had its own requirements regarding electronic invoicing, hence the software needed to be adapted

Parva partnered closely with the company’s finance and the IT team, to support the implementation of a comprehensive e-invoicing solution. The project followed a structured, phased approach:

• Assessment & Planning: Thorough analysis of existing invoicing workflows, system landscape, and regulatory requirements across operating countries.
• Design & Integration: Deployment of automated, structured e-invoicing capabilities with seamless ERP integration, supporting standardized formats and secure transmission channels and making sure each country had the needed features
• Testing & Validation: Rigorous planning (creation of 100+ user stories) and end-to-end testing, including compliance validation against relevant national schemas and networks.
• Go-Live & Reconciliations: Phased rollout with minimal downtime, followed by hyper-care support.
  As electronic invoicing was a relatively new concept in many countries, suppliers frequently made submission errors. To address this challenge, Parva developed a range of reconciliation tools designed to minimise the number of orphan invoices and improve processing accuracy.

The implementation of e-invoicing in three major countries was delivered successfully, achieving strong outcomes across all measured dimensions:

• Scope Adherence: The software was implemented respecting the regulatory deadlines. The team also supported the client with the creation of 100+ user stories for UAT testing.
• Quality & Compliance: Parva set up multiple reconciliations tools to reduce the number of orphan invoices. Moreover, this tool would help the communications team to identify the non-compliant senders.

By partnering with Parva, the global insurance company transformed a compliance necessity into a strategic advantage. The solution not only ensured adherence to current e-invoicing mandates but also positioned the organization for greater operational efficiency, reduced costs, and stronger financial controls.